Des Moines Auto Repair

They did a great job with towing my vehicle first to their shop and than to an auto body shop, only charged me for one stop. Appreciate the help!

Be careful and think before u agree to their estimates. Geico connected me to them for a jump start. Since that didn't fix the issue , they were assigned to me to tow to Walmart. The person who came to tow advised me I would get better service at their shop. It's totally my mistake I should have rejected his offer because he was obviously trying to bring business to their shop. It was a messy early morning and I wasn't thinking. They ran the diagnostics and told me I needed a new battery and gave me an estimate for $300. He showed the price of the battery is $250 and he is installing for free. It's again my mistake I should have shopped around. But i was in a hurry. I then found out the real price of the battery is only $180. They could have been honest with me and showed the real price for the battery and charged me separately for installation. When I came back and asked abt these things the person at the desk couldn't give a proper answer. The weird thing is my regular maintenance I did with my dealership just 10 days before shows my battery was in good health. So I asked the guy if they have a copy of the diagnostics they ran on my car. They say they threw them away. Unbelievable. I feel I was ripped off and they r using their contract with Geico to lure in customers when they r in their most vulnerable situations like being stranded on the road.

Total Rip off

I call to get my truck from a shop to my house they couldn’t find the address that I give them. I pulled the address on my phone and they couldn’t find it.

over $400 for a new battery and diagnostics seems a little high. Was surprised at the total when I went to pick it up as they called and told me what the problem was but never gave me an estimate(probably my fault for not asking). I originally was having them tow to the dealership but the tow driver suggested that BP would be alot cheaper. So I went with it. After picking it up I took the receipt to the dealer and they told me that there total charge would have been $220. Live and learn. I wont be back anytime soon.

Went above and beyond in helping tow my car, diagnose the issue, and take me home.

I had my vehicle serviced and they were very polite and did a great job, I was very happy with their work. thanks Guys!

I broke Down and called them for a tow and they were very helpful. the driver was very polite and gave me a ride to my house and took my vehicle to the auto repair shop. there is not a lot of tow companies that will give you a ride to your home as well! great job guys keep up the good work.

Towed super fast with a wonderful price! Rob was great!!! Thank you for the fast service :) much thanks

The guy who helped tow my vehicle was friendly and a breathe of fresh air in a stressful situation. I didn't have to wait the whole ETA and he delivered my vehicle quickly and safely. Thanks.