Des Moines Auto Repair

left a dome light on in my car over the weekend and woke Monday to a dead battery. Geico dispatched Richman and they arrived ahead of the estimated time. Fast and friendly service. Only need a quick jump so it was done within minutes.

Quick, friendly and courteous!

quick and friendly service.

My Jeep broke down on the westbound lane in Clive.. I drive a stick and everything appeared to have locked up.. I contacted my auto insurance road side assistance. After the auto insurance company contacted Richman BP & Towing Richnan BP & Towing contacted me immediately..I was going to have to leave the car on the shoulder with the keys under my seat.. I was SO nervous about it all but trusted the people helping me.. That’s it..... Done.... My Jeep was towed the my au...

My Jeep broke down on the westbound lane in Clive.. I drive a stick and everything appeared to have locked up.. I contacted my auto insurance road side assistance. After the auto insurance company contacted Richman BP & Towing Richnan BP & Towing contacted me immediately..I was going to have to leave the car on the shoulder with the keys under my seat.. I was SO nervous about it all but trusted the people helping me.. That’s it..... Done.... My Jeep was towed the my auto shop quickly, no issues AT ALL.. They called me to ensure I had ever I needed which I did, thanks to them (and my insurance company). Nice people, great customer service, they delivered, and my peace of mind re-emerged. I would DEFINITELY use the guys again.. If you are in this situation (hope not but things can happen), reach out to these people.. !! You won’t be disappointed.

is anytime your car breaks down convenient? I don't think so. I thought I needed a jump start, so that's what I called for, that wasn't the case, I needed a starter. Richman sent a tow truck so then I had to call for a tow instead, not convenient at all but the driver was very helpful and I got a tow to Richmans BP station and the next day I had a new starter and it works great. not all of it was convenient but they do a great job being a full service towing service, thanks.

They arrived on time, were very courteous, had it loaded and secured quickly.

Made the whole process easy and simple

Great customer service! Fast and convenient!

These guys were exceptional -- they had my daughter's car in for servicing, and they were patient and courteous with her, and they kept me posted on repairs throughout the day. My daughter's to bring her car back on Thursday simply to touch base with their service guys before a trip. They told her, "I have enough Dad and Grandpa in me not to want you on the road without our knowing everything's working as it should be." Outstanding.