5

Tow truck driver “ROB” is AMAZING!! I’ve had him help me before with previous tows and helping get my keys out of my van. He remembered me today and he’s always friendly and professional and Ild recommend using this company due to his outstanding service each and every time.

Hey Brittnie, Thanks for the review; we also think Rob is AMAZING. Let us know if you have any other automotive needs. Jeff Richman, Owner

- Richman Automotive & Towing
4

fast, no problems

4

I always appreciate the fast service

5

5

5

I called Richman's Towing recently after seeing their ad at the top of my Google query for West Des Moines towing companies since my car suddenly starting dying a few seconds after turning it on and I needed to have my car towed to the repair shop I had just taken it a few months earlier. The person I talked to at Richman's said someone would be there in an hour, but the tow truck actually arrived about a half-hour early. After telling the tow truck operator about my starting issues, he asked if he could look at my car and I said yes. After he checked a few things my car actually started right up! I was very pleased and surprised that someone would do that, as it would have been better for him to tow my vehicle as opposed to fixing my starting issue. I was able to drive my vehicle to the aforementioned repair shop and they fixed it free of charge since, as previously noted, I had just taken the vehicle there less than a few months ago. I wanted to share this review because of the quality of service I was provided and how the tow truck operator may have saved me a lot of money with car repairs.

Thanks, Frank for taking the time to write the review. If your Ford Needs anything else, let us know. Jeff Richman, Owner

- Richman Automotive & Towing
5

I had an excellent experience with this business. The prices are fair, the customer service was exceptional and my car was finished and back to me in record time. I highly, highly recommend this business if you’re in need of any type of auto repair.

Thank you Wendy for the kind review. We would also like to thank you for the opportunity to service your Honda. If you have any other service needs let us know. Jeff Richman, Owner

- Richman Automotive & Towing
5

5

1

I bought a 99 cavalier (first mistake), I drove out to urbandale were I ended up not being able to start it and it would not go into park, I called these people and they said that it would only cost 78 dollars for the tow and if they could not fix it they would call and see if we could work a plan, so they said frame was snapped in half (it wasn't that way when I stopped at the hotel) then they said that I had two days to come get it when I told them I live almost 5 hrs away and needed to find a ride up, well they said it was not there problem but they price continued to go up and they don't pay you for the brand new battery that had no hours on it, they dont help you get stuff out of the car there are things in there with very personal information on it now who knows who has that or where the car went also I will not be paying for things they didn't do. Also this place doesn't even deserve a 1 star rating I have a large fan base good luck and I will not be referring people to you also the price ended up almost 200 dollars and I wont be paying. ILJ Luke Johnson Entertainment on YouTube

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