5

Super helpful, especially as someone who knows very little about cars. They arrived to tow my car in about 15 minutes (much faster than past services I have used), worked on my car within the same day, and kept me updated and informed through multiple emails/calls during the day. My starter and battery needed to be fixed and pricing was fair. The employees I interacted with were very personable.

Hey Tavian, Thanks for taking the time to give us an awesome review. Let us know if have any other automotive needs. Jeff Richman, Owner

- Richman Automotive & Towing
5

Thanks for the review Taylor. Let us know if you need anything else. Jeff Richman, Owner

- Richman Automotive & Towing
2

5

Very helpful, honest, and skilled! I was told by another service department that I had a nail in the wall of a fairly new tire and that it would need to be replaced. Richman’s found the nail, reported that it hadn’t gone through the wall, and that a replacement was not necessary.

Thanks for the review. Let us know if you need anything else, we will be happy to help. Jeff Richman, Owner

- Richman Automotive & Towing
5

I recently had my oil changed at Richman’s but have had other work done to keep my 16 year old vehicle running. They are always clear and upfront about the work that needs to be done and at a reasonable cost. Always friendly and welcoming.

Thanks for taking the time to write the review Michele. Let us know if your Honda needs anything else. Jeff Richman, Owner

- Richman Automotive & Towing
1

Fixed it up but decided to put a broken shield back on thinking it’s ok without asking then tried charging me extra to take it off after I said why put something broken back on as they replied it’s there for a purpose. But yet it was broken so it was defeating its purpose if it’s broken.

Thanks for the review Jordan. The vehicle came in with the broken plastic shield and we put it back as best we could, has you decided not to have the shield replaced. If you decide to have it fix we can get one for you. If you have any questions give me a call at 515-223-1447. Thanks Jeff Richman, Owner

- Richman Automotive & Towing
5

Thanks for the review Cathy. Jeff Richman, Owner

- Richman Automotive & Towing
5

Fast, efficient service. Explained everything that I needed to know and were very fair with me.

5

I had an unexpected repair and was from out of town. They were understanding and helpful as it was over a holiday weekend. As soon as they diagnosed the trouble, Jeff kept me informed and answered all my questions. He ordered parts and I was on my way in a timely matter. My car is fixed and running great.

5

Have to recommend Robert from Richman. Super helpful and great customer service in a towing situation! Thank you on this intensely hot day!!!

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