I left work Monday afternoon to a vehicle that would not start. After troubleshooting for problems myself, I called Richman for a tow and to have the vehicle serviced. Dispatch was prompt in answering and very professional on the phone, made the first point of contact easy and set the tone for a good interaction. Dispatch (cannot remember the gentleman's name) said they would have a truck out to my location in thirty minutes. I wait maybe 15, if that, before I got a call from Robert that he was at the location. With me assuming the worst, Robert popped the hood and identified the issue. No tow, just a quality service call. The whole interaction from start to finish was professional and such a relief to my nerves and my pockets that I would recommend Richman and staff for towing and servicing. My next vehicle work will definitely be trusted to Richman.
Hey, Mathew thanks for taking the time to write the kind review! If you ever need anything else let us know. Thanks again, Jeff Richman Owner
- Richman Automotive & Towing