Des Moines Auto Repair

Very helpful, honest, and skilled! I was told by another service department that I had a nail in the wall of a fairly new tire and that it would need to be replaced. Richman’s found the nail, reported that it hadn’t gone through the wall, and that a replacement was not necessary.

I recently had my oil changed at Richman’s but have had other work done to keep my 16 year old vehicle running. They are always clear and upfront about the work that needs to be done and at a reasonable cost. Always friendly and welcoming.

Fixed it up but decided to put a broken shield back on thinking it’s ok without asking then tried charging me extra to take it off after I said why put something broken back on as they replied it’s there for a purpose. But yet it was broken so it was defeating its purpose if it’s broken.

Fast, efficient service. Explained everything that I needed to know and were very fair with me.

I had an unexpected repair and was from out of town. They were understanding and helpful as it was over a holiday weekend. As soon as they diagnosed the trouble, Jeff kept me informed and answered all my questions. He ordered parts and I was on my way in a timely matter. My car is fixed and running great.

Have to recommend Robert from Richman. Super helpful and great customer service in a towing situation! Thank you on this intensely hot day!!!